Bilingual Red Cross Volunteer Bridges Language Barriers to Help Families in Need

During Hispanic Heritage Month, the Red Cross spotlights the story of Rosalie Gonzalez, a bilingual volunteer whose ability to communicate in English and Spanish makes a tangible difference for families in need. After becoming a Disaster Duty Officer and helping in fire-safety initiatives, Rosalie bridges language gaps so Spanish-speaking households can access critical Red Cross services. Her volunteer journey highlights how one person’s empathy and persistence can support communities facing crisis.